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At Relaxus, we are committed to providing exceptional products and service to health professionals like you. We understand the importance of your work and the trust you place in us to deliver high-quality products that meet your needs. That's why we offer a Customer Satisfaction Guarantee to ensure your complete peace of mind.
We stand behind the quality of our products and want you to be fully satisfied with your purchase. Here's what our guarantee includes:
Please refer to our Returns & Exchanges policy page.
Budget-Friendly & Reliable Flat Rate Shipping.
All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday processed on the following business day. Please allow 1-3 business days for order processing.
Exclusions: heavy and bulky items, like massage tables, inversion tables, massage chairs. Canadian territories: Northwest Territories, Yukon & Nunavut
C$9.99 flat rate shipping up to 75lb maximum + 0.50 cents per lb over 75 lbs.
**Some exclusions may apply to bulky and heavy products.
C$14.99 flat rate shipping up to 75lb maximum + 0.50 cents per lb over 75 lbs.
**Some exclusions may apply to bulky and heavy products.
C$9.99 flat rate shipping up to 75lb maximum + 0.50 cents per lb. over 75 lbs.
**Some exclusions may apply to bulky and heavy products.
1-9 business days for Canada
3-7 business days USA (excluding Alaska and Hawaii)
The apartment Buzzer number must be added (see screenshot) to the delivery address at checkout. If the courier cannot deliver, orders may be returned to the depot for customer collection.
Please get in touch with us for further information.
We offer (curbside delivery) heavily reduced and cost-effective delivery prices across Canada. There is an extra cost for fixed-time appointments, and delivery is subject to weather conditions and other unknown factors that may hinder or delay delivery.
The carrier will bring the package to your address, pull the truck up to the front of your house, load the package(s) onto the lift gate on the back of the truck, lower the lift, and place the package (s) on the driveway, sidewalk in front of your house and/or place of business. Additional costs apply if you require white glove service and package(s) placed inside the property. Please contact us for a quote.
Please Contact Us for further information and custom quote.
Additional charges may apply to oversized and overweight items.
Please contact for further information and a quote.
Payments by wire, bank transfer or PayPal only.
International Shipments may be subject to the customs fees and import duties of the country to which you have your order shipped. The recipient of an international shipment is responsible to pay import taxes, customs duties and fees that may or not be levied. Customs policies vary from country to country; you should contact your local customs office for further information.
If you have any queries concerning your order, or require International shipping quote, please use our Contact Form or call us 1-604-879-3895, Toll Free at 1-800-663-2225.
Experience unparalleled relaxation with our state-of-the-art Thermo Shiatsu Massage Cushion. Designed with four rotating Shiatsu massage rollers, this cushion delivers deep, penetrating relief to soothe and rejuvenate your muscles. Rejuvenate your body and mind with the ultimate in portable Shiatsu massage therapy.
Once approved and logged in, you can view professional pricing, including quantity breaks and tiered pricing. Members can save 5-40% or more when buying massage equipment, supplies, and items for resale in clinics. Students enjoy further discounts.
There is no minimum order, flat rate, cost-effective shipping across Canada, financing, split payment options, a newsletter with exclusive offers, and experienced staff to answer all your questions.
At Relaxus, we believe that shopping should be convenient and accessible for everyone. That's why we are excited to introduce our partnership with Sezzle and Paybright by Affirm, two leading split payment providers. Now, you can shop to your heart's content and pay in installments that fit your budget.
Sezzle Split Payments
Paybright by Affirm
We are committed to providing a seamless shopping experience with flexible payment options. Explore our website today and discover the joy of shopping with Sezzle and Paybright by Affirm. Shop now, pay later!
We understand that you may have questions or need assistance with your Sezzle or Paybright purchase. Our dedicated customer support team is here to help you every step of the way. Contact us via email, phone, or live chat, and we'll be happy to assist you.
At Relaxus, we are committed to providing exceptional products and service to health professionals like you. We understand the importance of your work and the trust you place in us to deliver high-quality products that meet your needs. That's why we offer a Customer Satisfaction Guarantee to ensure your complete peace of mind.
We stand behind the quality of our products and want you to be fully satisfied with your purchase. Here's what our guarantee includes:
Please refer to our Returns & Exchanges policy page.
All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday processed on the following business day. Please allow 1-3 business days for order processing.
Exclusions: heavy and bulky items, like massage tables, inversion tables, massage chairs. Canadian territories: Northwest Territories, Yukon & Nunavut
C$9.99 flat rate shipping up to 75lb maximum + 0.50 cents per lb over 75 lbs.
C$14.99 flat rate shipping up to 75lb maximum + 0.50 cents per lb over 75 lbs.
C$9.99 flat rate shipping up to 75lb maximum + 0.50 cents per lb. over 75 lbs.
1-9 business days for Canada
3-7 business days USA (excluding Alaska and Hawaii)
Please Contact Us for product availability and delivery.
Additional charges may apply to oversized and overweight items.
We offer (curbside delivery) heavily reduced and cost-effective delivery prices across Canada. There is an extra cost for fixed-time appointments, and delivery is subject to weather conditions and other unknown factors that may hinder or delay delivery. Please reach out to our team for the most up-to-date estimated delivery date to your region.
The carrier will bring the package to your address, pull the truck up to the front of your house, load the package(s) onto the lift gate on the back of the truck, lower the lift, and place the package (s) on the driveway, sidewalk in front of your house and/or place of business. Additional costs apply if you require white glove service and package(s) placed inside the property. Please contact us for a quote.
Please Contact Us for further information and custom quote.
Please contact for further information and a quote.
Payments by wire, bank transfer or PayPal only.
International Shipments may be subject to the customs fees and import duties of the country to which you have your order shipped. The recipient of an international shipment is responsible to pay import taxes, customs duties and fees that may or not be levied. Customs policies vary from country to country; you should contact your local customs office for further information.
If you have any queries concerning your order, or require International shipping quote, please use our Contact Form or call us 1-604-879-3895, Toll Free at 1-800-663-2225.
This is my second Shiatsu Massage Cushion - got the first one 10 years ago at an RV show. Finally wore it out. Like the product a lot.
Picking it up at the Relaxus location was less a good experience. The staff were unable to provide proper direction on where the shipping/receiving area was. “just around the corner at the door” was not right. The first three doors were all unmarked and locked. Turned out the ship/recv door was almost to the end of the block long building hidden behind a forklift and large trash bin.
Likely I would buy again from Relaxus if they have something I like, but will have it delivered rather than drive into Vancouver to pick up.
Love my massager - was skeptical about how effective it would be. I can't always afford a therapeutic massage so this works great on my knots and tight muscles. The pressure is strong so a user needs to be careful about how long it's on one area. I like that it can be moved around to different areas. The heat feature is a plus. I recommend it for muscle aches and migraines.
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These 10 x 12 gel packs are great. I have been using them for years. They are so handy & easy to use. The durable cloth covering makes them more comfortable to the touch.
I absolutely love my meditation cushions and so do my students!! Highly recommend.
Really great product, with just the right amount of glide and gription. You dont need to use a whole lot which is great as I tend not to use too much lotion with treating.
does exactly what it's supposed to.
Always excellent