We accept returns of unopened and unused products up to 14 days after delivery for a full refund (less shipping cost), with RMA authorization only. After 14 days, 15% restocking fee will apply. Goods may not be returned or exchanged after 30 days. All returned items must be unused in their original package and in sellable condition. Opened or used products and final sales items do not qualify for return or exchange. Original shipping is non-refundable, and return shipping costs will be deducted from your refund.
If you ordered the wrong item, please place a new order for correct item. We will handle the return separately. If you no longer need the item, please reach out at pro@relaxus.com.
Please report a defective or damaged item immediately upon receiving it. Please take pictures and contact us with a detailed description so we can assist with troubleshooting. We require your proof of purchase to process a warranty replacement.
For obvious reasons, we cannot accept any returns from products in the following categories:
Relaxus does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
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I just bought this rose quartz lamp at When Pigs Fly on whyte ave today I brought it home and plugged it in. I must sat its very beautiful
I just bought this rose quartz bracelet from When Pigs Fly on Whyte ave today I love it. I especially love the heart charm on it.
Have used this oil for years and no one has had a reaction to it.
