Chattanooga Hydrocollator E-1 Heating Unit with HotPacs

Vendor: Chattanooga
SKU: L2152
Availability: In stock
$ 750.00 CAD
$ 0.00 CAD
$ 750.00 CAD

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Chattanooga Hydrocollator E-1 heating unit; Hydrocollator E-1 with four HotPacs; Professional HotPac heating unit; Hydrocollator front view; Hydrocollator treatment room setup; Chattanooga heating unit controls; Heated HotPac storage rack; Hydrocollator E-1 clinic equipment

Chattanooga Hydrocollator E-1 Heating Unit with HotPacs

$ 0.00 CAD $ 750.00 CAD

Chattanooga Hydrocollator E-1 Heating Unit with HotPacs

$ 0.00 CAD $ 750.00 CAD

The Chattanooga Hydrocollator E-1 heating unit is designed to provide a continuous supply of heated HotPacs for professional treatment environments. Using a hydraulic capillary-type thermostat, the unit maintains water at the recommended operating temperature so HotPacs are ready when needed.

The thermostat is factory preset to the normal operating temperature but can be adjusted if required. The controls are conveniently located near the bottom rear of the unit for straightforward operation.

The E-1 model includes a rack designed to accommodate four standard-size HotPacs and is suitable for clinics, rehabilitation facilities and other professional healthcare environments that require dependable access to heated packs throughout the day.

At-a-Glance

  • Professional hydrocollator heating unit for heating HotPacs
  • Includes four standard-size HotPacs
  • Hydraulic capillary-type thermostat maintains operating temperature
  • Factory preset thermostat with adjustable temperature control
  • 15.44-litre stainless steel tank
  • 110–120 V, 1000 W operation
  • Ready supply of heated HotPacs when left plugged in and switched on

What's Included

  • Chattanooga Hydrocollator E-1 Heating Unit
  • Four Standard Size HotPacs

Everyday Benefits

  • Keeps HotPacs heated and ready for routine treatment sessions.
  • Helps reduce preparation time between appointments.
  • Maintains consistent operating temperatures during normal use.
  • Compact footprint makes it suitable for many treatment rooms.
  • Simple rear-mounted controls are easy to access.

Features & Specifications

  • Product Type: Hydrocollator heating unit
  • Power: 110–120 V~, 60 Hz, 1000 W
  • Tank Capacity: 15.44 L
  • Temperature Range: 160°F–165°F (71°C–74°C)
  • Thermal Cut-out: 180°F–185°F (82°C–85°C)
  • Heating Time: Approximately 2 hours to reach 160°F (70°C)
  • Cool Down Time: Approximately 1 hour from 160°F (70°C)
  • Dimensions: 16 in H × 13 in L × 8 in W (41 × 33 × 20 cm)
  • Product Weight: 14 lb (6.4 kg)
  • Filled Weight: 55 lb (25 kg)
  • Shipping Weight: 16 lb (7.3 kg)
  • Fuses: Internal 15 amp
  • Safety Class: Type B
  • Safety Testing: cMET
  • Accessories: Four Standard Size HotPacs included
  • Warranty: 1 Year
  • Manual: (PDF)

How to Use

  • Fill the tank with water so the HotPacs remain completely submerged.
  • Plug the unit into an appropriate power outlet and switch it on.
  • Allow approximately two hours for the water to reach normal operating temperature.
  • Remove HotPacs using appropriate protection and wrap each HotPac in a towel or terry cover before use.
  • Check the water level daily and replenish as needed to compensate for evaporation.

Who It's For

  • Physiotherapy and rehabilitation clinics.
  • Chiropractic practices.
  • Massage therapy clinics using HotPac treatments.
  • Sports medicine facilities.
  • Professional healthcare environments requiring a continuous supply of heated HotPacs.

Care, Cleaning & Storage

  • Add water daily to maintain the correct water level above the HotPacs.
  • Drain, clean and inspect the tank at least every two weeks.
  • Always unplug the unit before emptying or cleaning.
  • Inspect the unit periodically for leaks.
  • Replace HotPacs when they show signs of wear.
  • If the unit will not be used for an extended period, unplug it, remove the HotPacs, empty the water and clean the tank.

FAQ

  • What is the Hydrocollator E-1 used for?
    It heats and maintains HotPacs at the recommended operating temperature for professional use.
  • How many HotPacs does the E-1 include?
    It includes four standard-size HotPacs.
  • How long does it take to heat up?
    Approximately two hours to reach 160°F (70°C).
  • Can the thermostat be adjusted?
    Yes. The thermostat is factory preset and can be adjusted using the outer adjustment screw if necessary.
  • What power supply does it require?
    110–120 V~, 60 Hz.
  • How often should the water level be checked?
    The water level should be checked daily because water is lost through evaporation.
  • How often should the unit be cleaned?
    The tank should be drained, cleaned and inspected at minimum intervals of every two weeks.
  • Does it include a warranty?
    Yes. The unit includes a one-year warranty.
  • Is a user manual available?
    Yes. A PDF user manual is provided.

Safety, Cautions & Disclaimers

  • Read and follow all operating instructions before use.
  • Maintain the water level above the HotPacs to help prevent damage to the heating element and packs.
  • Do not move the unit while it contains heated water.
  • Always unplug the unit before draining or cleaning.
  • Use appropriate protection when removing HotPacs from the tank.
  • Always wrap a HotPac in a towel or terry cover before application.
  • Treatment time should not exceed 30 minutes.
  • Monitor HotPac application continuously to ensure the skin does not become too hot.
  • Do not apply HotPacs over cuts, abrasions, wounds, insensitive skin or areas with poor circulation.
  • Consult a qualified healthcare professional before using HotPacs on non-communicative individuals.

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At Relaxus, we are committed to providing exceptional products and service to health professionals like you. We understand the importance of your work and the trust you place in us to deliver high-quality products that meet your needs. That's why we offer a Customer Satisfaction Guarantee to ensure your complete peace of mind.

Our Guarantee to You

We stand behind the quality of our products and want you to be fully satisfied with your purchase. Here's what our guarantee includes:

  1. Premium Quality Products: We source our products from trusted manufacturers who adhere to strict quality standards. We are confident in the quality and durability of our products and believe they will meet and exceed your expectations.
  2. Price Match Guarantee: We understand the importance of finding the best deals on high-quality products for your practice. That's why we proudly offer a Price Match Guarantee (it must be the same brand, product, and model to price match), ensuring you get the best value for your investment. If you come across a lower price on any of our products at a competitor's website, simply reach out to our customer support team with the relevant details. We will promptly review your request and do our best to match the price, ensuring you don't have to compromise on quality or service.
  3. Flexible Return Policy: If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. We want to make the return process as simple as possible for you, so we provide clear instructions and offer hassle-free returns.
  4. Fast and Reliable Shipping: We understand that timely delivery is crucial for your practice. We strive to process and ship your order quickly, ensuring it arrives at your doorstep in a timely manner. In case of any delays or issues, our customer support team will keep you informed and resolve them promptly.
  5. Dedicated Customer Support: We have a knowledgeable and friendly customer support team available to assist you with any questions, concerns, or issues you may have. Whether you need help choosing the right product or require support after your purchase, we are here to provide prompt assistance.
  6. Continuous Improvement: We value your feedback and constantly strive to improve our products and services. Your input helps us enhance our offerings and meet your evolving needs. We encourage you to share your experiences and suggestions with us.

How to make a return

Please refer to our Returns & Exchanges policy page.

All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturdays, Sundays, or holidays will be processed on the next business day. Please allow 1–3 business days for order processing before shipment.

Shipments to the United States

We have temporarily suspended shipments to the United States due to current trade tariffs affecting Canadian imports. We are hopeful that cross-border trade conditions will improve and that shipping to the U.S. will resume in the near future.

Flat Rate Shipping

Exclusions: Flat rate shipping does not apply to heavy, oversized, or bulky products, including massage tables, inversion tables (which have separate shipping rates), and massage chairs. Flat rate shipping is also not available for Canadian territories, including Northwest Territories, Yukon, and Nunavut.

Local Zone 1: Burnaby, Coquitlam, Delta, Maple Ridge, Richmond, Surrey, Langley, Vancouver

C$9.99 flat rate shipping applies up to a maximum of 75 lb, plus C$0.50 per lb for weight exceeding 75 lb.

Some exclusions may apply to oversized or heavy products.

Zone 2: Rest of British Columbia and Canadian Provinces (excluding Toronto area)

C$14.99 flat rate shipping applies up to a maximum of 75 lb, plus C$0.50 per lb for weight exceeding 75 lb.

Some exclusions may apply to oversized or heavy products.

Zone 3: Toronto Area

C$9.99 flat rate shipping applies up to a maximum of 75 lb, plus C$0.50 per lb for weight exceeding 75 lb.

Some exclusions may apply to oversized or heavy products.

Standard Delivery Times

Canada: 1–9 business days
United States: 3–7 business days (excluding Alaska and Hawaii)

Apartment Deliveries

The apartment buzzer number must be included with your delivery address during checkout. Please ensure this information is entered correctly to avoid delivery delays.

(See screenshot)

If the courier is unable to complete delivery due to missing access information, the shipment may be returned to the depot for customer pickup.

Post Office Boxes & APO/FPO Addresses

Please contact us before placing your order for further information regarding delivery options.

Electric Massage Tables

We offer cost-effective curbside delivery options for electric massage tables across Canada. Additional charges may apply for fixed-time delivery appointments. Delivery schedules may be affected by weather conditions, carrier availability, and other circumstances outside our control.

Please contact our team for the most current estimated delivery timeframe for your location.

Shipping Information

We aim to make delivery simple, transparent, and hassle-free. Please review the following information before completing your purchase.

  • Curbside Delivery (Standard): The carrier will deliver your shipment to your address, bring the truck to the closest accessible location, unload the package(s) using a lift gate, and—where access permits—place the shipment on the driveway or sidewalk in front of your property.
  • Inside delivery is not included. Additional fees apply if you require white-glove service, including placement inside your home or business. Please contact us for a quote.
  • Fixed-Time Appointments: Available upon request and subject to carrier availability. Additional charges apply.
  • Remote Areas: Additional shipping charges may apply depending on location, accessibility, and carrier requirements.
  • Packaging Removal & Setup: Curbside delivery does not include removal of packaging, pallets, or crates. Delivery carriers do not provide assembly, installation, or disposal services. Customers are responsible for unpacking and recycling or disposing of packaging materials.

Shipping Damage Claims

All shipments must be inspected carefully upon receipt.

  • Parcel Shipments: Any shipping damage must be reported within 24 hours of delivery to be eligible for a carrier claim. Damage claims reported after this timeframe may be denied.
  • Freight Deliveries: Any shipping damage must be photographed and reported immediately upon delivery. Claims reported after the 24-hour reporting period may be denied.

Please retain all original packaging and shipping materials until your claim has been reviewed and resolved.

Need Inside Delivery?

White-glove delivery service, including inside placement, is available in select areas for an additional fee. Please contact us with your delivery address for a customized quote.

Tips for a Smooth Delivery

  • Confirm Access: Ensure the curbside delivery area is clear, accessible, and suitable for unloading.
  • Measure Entrances: If arranging inside delivery, confirm doorway, hallway, and room dimensions before delivery.
  • Be Available: Someone must be present to receive, inspect, and sign for your shipment upon arrival.

Oversized & Overweight Shipments

Additional shipping charges may apply for oversized, overweight, or special handling items. We will contact you if additional fees are required.

International Delivery

Please contact us for international shipping availability and a customized quotation.

International orders are accepted by wire transfer, bank transfer, or PayPal only.

International shipments may be subject to customs fees, import duties, taxes, and other charges imposed by the destination country. The recipient is responsible for all applicable customs charges and import fees. Customs regulations vary by country, and customers should contact their local customs office for additional information.

If you have questions regarding your order or require an international shipping quote, please use our Contact Form or call us at 1-604-879-3895 or toll-free at 1-800-663-2225.

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