We have strict workplace procedures to reduce transmission risk, including daily staff screening, wearing mandatory masks, social distancing, common areas and frequently touched surfaces cleaned repeatedly and a new curbside pickup system.
Our showroom is closed temporarily, but we are processing orders, store curbside pickups, taking calls Monday to Friday 08:00 am - 04:00 pm and ready to support our customers.
Curbside Pickup Procedure (Monday to Friday 08:00 am - 04:00 pm)
- Place order online.
- Receive order confirmation with curbside pickup instructions.
- Allow 1-2 working days for order processing.
- Send an email to pro@relaxus.com to arrange a collection time. Or call Tele no: (604) 879-3895 or Toll Free: 1-800-663-2225 Extension no: 232.
- Report at the allocated time with paperwork to woodland drive warehouse entrance (see below image) and stay in your car.
- Call Tele no: (604) 879-3895 or Toll Free: 1-800-663-2225 Extension no: 232 to confirm arrival.
- A member of staff will bring out your order.
Warehouse Entrance Woodland Drive
We are Located at 1590 Powell Street (Corner of Powell Street & Woodland Drive, 1 Block West of Commercial Drive) Vancouver, BC V5L 1H3,
