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RELAXUS & COVID-19 - Curbside Pickup Procedure

We have strict workplace procedures to reduce transmission risk, including daily staff screening, wearing mandatory masks, social distancing, common areas and frequently touched surfaces cleaned repeatedly and a new curbside pickup system.

Our showroom is closed temporarily, but we are processing orders, store curbside pickups, taking calls Monday to Friday 08:00 am - 05:00 pm and ready to support our customers.

Curbside Pickup Procedure (Monday to Friday 08:00 am - 05:00 pm)

  1. Place an order online.
  2. Receive order confirmation with curbside pickup instructions.
  3. Allow 1-2 working days for order processing.
  4. Report with the order number to woodland drive warehouse entrance (see below image).
  5. Enter the order number into the notice of arrival form (click here).
  6. Call Tele no: (604) 879-3895 or Toll Free: 1-800-663-2225 Extension no: 232 if you require further assistance.
  7. A member of staff will meet you with your order in 3-5 minutes.
Relaxus curbside pickup procedure

Warehouse Entrance Woodland Drive

We are Located at 1590 Powell Street (Corner of Powell Street & Woodland Drive, 1 Block West of Commercial Drive) Vancouver, BC V5L 1H3,

Relaxus warehouse woodland drive