Chattanooga Hydrocollator E-1 heating unit; Hydrocollator E-1 with four HotPacs; Professional HotPac heating unit; Hydrocollator front view; Hydrocollator treatment room setup; Chattanooga heating unit controls; Heated HotPac storage rack; Hydrocollator E-1 clinic equipment
Chattanooga Hydrocollator E-1 heating unit; Hydrocollator E-1 with four HotPacs; Professional HotPac heating unit; Hydrocollator front view; Hydrocollator treatment room setup; Chattanooga heating unit controls; Heated HotPac storage rack; Hydrocollator E-1 clinic equipment
Chattanooga Hydrocollator E-1 heating unit; Hydrocollator E-1 with four HotPacs; Professional HotPac heating unit; Hydrocollator front view; Hydrocollator treatment room setup; Chattanooga heating unit controls; Heated HotPac storage rack; Hydrocollator E-1 clinic equipment

Chattanooga Hydrocollator E-1 Heating Unit with HotPacs – Ex-Demo Stock

Vendor: Chattanooga
SKU: L2152D
Availability: Not Available
$ 675.00 CAD
$ 750.00 CAD
$ 675.00 CAD

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Chattanooga Hydrocollator E-1 heating unit; Hydrocollator E-1 with four HotPacs; Professional HotPac heating unit; Hydrocollator front view; Hydrocollator treatment room setup; Chattanooga heating unit controls; Heated HotPac storage rack; Hydrocollator E-1 clinic equipment

Chattanooga Hydrocollator E-1 Heating Unit with HotPacs – Ex-Demo Stock

$ 750.00 CAD $ 675.00 CAD

Chattanooga Hydrocollator E-1 Heating Unit with HotPacs – Ex-Demo Stock

$ 750.00 CAD $ 675.00 CAD

Ex-Demo Stock — Save $75 CAD

Please note: This unit is ex-demo stock, offered at a reduced price.

The Chattanooga Hydrocollator E-1 heating unit is designed to provide a continuous supply of heated HotPacs for professional treatment environments. Using a hydraulic capillary-type thermostat, the unit maintains water at the recommended operating temperature so HotPacs are ready when needed.

The thermostat is factory preset to the normal operating temperature but can be adjusted if required. The controls are conveniently located near the bottom rear of the unit for straightforward operation.

The E-1 model includes a rack designed to accommodate four standard-size HotPacs and is suitable for clinics, rehabilitation facilities and other professional healthcare environments that require dependable access to heated packs throughout the day.

At-a-Glance

  • Professional hydrocollator heating unit for heating HotPacs
  • Includes four standard-size HotPacs
  • Hydraulic capillary-type thermostat maintains operating temperature
  • Factory preset thermostat with adjustable temperature control
  • 15.44-litre stainless steel tank
  • 110–120 V, 1000 W operation
  • Ready supply of heated HotPacs when left plugged in and switched on

What's Included

  • Chattanooga Hydrocollator E-1 Heating Unit
  • Four Standard Size HotPacs

Everyday Benefits

  • Keeps HotPacs heated and ready for routine treatment sessions.
  • Helps reduce preparation time between appointments.
  • Maintains consistent operating temperatures during normal use.
  • Compact footprint makes it suitable for many treatment rooms.
  • Simple rear-mounted controls are easy to access.

Features & Specifications

  • Product Type: Hydrocollator heating unit
  • Power: 110–120 V~, 60 Hz, 1000 W
  • Tank Capacity: 15.44 L
  • Temperature Range: 160°F–165°F (71°C–74°C)
  • Thermal Cut-out: 180°F–185°F (82°C–85°C)
  • Heating Time: Approximately 2 hours to reach 160°F (70°C)
  • Cool Down Time: Approximately 1 hour from 160°F (70°C)
  • Dimensions: 16 in H × 13 in L × 8 in W (41 × 33 × 20 cm)
  • Product Weight: 14 lb (6.4 kg)
  • Filled Weight: 55 lb (25 kg)
  • Shipping Weight: 16 lb (7.3 kg)
  • Fuses: Internal 15 amp
  • Safety Class: Type B
  • Safety Testing: cMET
  • Accessories: Four Standard Size HotPacs included
  • Warranty: 1 Year
  • Manual: (PDF)

How to Use

  • Fill the tank with water so the HotPacs remain completely submerged.
  • Plug the unit into an appropriate power outlet and switch it on.
  • Allow approximately two hours for the water to reach normal operating temperature.
  • Remove HotPacs using appropriate protection and wrap each HotPac in a towel or terry cover before use.
  • Check the water level daily and replenish as needed to compensate for evaporation.

Who It's For

  • Physiotherapy and rehabilitation clinics.
  • Chiropractic practices.
  • Massage therapy clinics using HotPac treatments.
  • Sports medicine facilities.
  • Professional healthcare environments requiring a continuous supply of heated HotPacs.

Care, Cleaning & Storage

  • Add water daily to maintain the correct water level above the HotPacs.
  • Drain, clean and inspect the tank at least every two weeks.
  • Always unplug the unit before emptying or cleaning.
  • Inspect the unit periodically for leaks.
  • Replace HotPacs when they show signs of wear.
  • If the unit will not be used for an extended period, unplug it, remove the HotPacs, empty the water and clean the tank.

FAQ

  • What is the Hydrocollator E-1 used for?
    It heats and maintains HotPacs at the recommended operating temperature for professional use.
  • How many HotPacs does the E-1 include?
    It includes four standard-size HotPacs.
  • How long does it take to heat up?
    Approximately two hours to reach 160°F (70°C).
  • Can the thermostat be adjusted?
    Yes. The thermostat is factory preset and can be adjusted using the outer adjustment screw if necessary.
  • What power supply does it require?
    110–120 V~, 60 Hz.
  • How often should the water level be checked?
    The water level should be checked daily because water is lost through evaporation.
  • How often should the unit be cleaned?
    The tank should be drained, cleaned and inspected at minimum intervals of every two weeks.
  • Does it include a warranty?
    Yes. The unit includes a one-year warranty.
  • Is a user manual available?
    Yes. A PDF user manual is provided.

Safety, Cautions & Disclaimers

  • Read and follow all operating instructions before use.
  • Maintain the water level above the HotPacs to help prevent damage to the heating element and packs.
  • Do not move the unit while it contains heated water.
  • Always unplug the unit before draining or cleaning.
  • Use appropriate protection when removing HotPacs from the tank.
  • Always wrap a HotPac in a towel or terry cover before application.
  • Treatment time should not exceed 30 minutes.
  • Monitor HotPac application continuously to ensure the skin does not become too hot.
  • Do not apply HotPacs over cuts, abrasions, wounds, insensitive skin or areas with poor circulation.
  • Consult a qualified healthcare professional before using HotPacs on non-communicative individuals.

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At Relaxus, we are committed to providing exceptional products and service to health professionals like you. We understand the importance of your work and the trust you place in us to deliver high-quality products that meet your needs. That's why we offer a Customer Satisfaction Guarantee to ensure your complete peace of mind.

Our Guarantee to You

We stand behind the quality of our products and want you to be fully satisfied with your purchase. Here's what our guarantee includes:

  1. Premium Quality Products: We source our products from trusted manufacturers who adhere to strict quality standards. We are confident in the quality and durability of our products and believe they will meet and exceed your expectations.
  2. Price Match Guarantee: We understand the importance of finding the best deals on high-quality products for your practice. That's why we proudly offer a Price Match Guarantee (it must be the same brand, product, and model to price match), ensuring you get the best value for your investment. If you come across a lower price on any of our products at a competitor's website, simply reach out to our customer support team with the relevant details. We will promptly review your request and do our best to match the price, ensuring you don't have to compromise on quality or service.
  3. Flexible Return Policy: If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. We want to make the return process as simple as possible for you, so we provide clear instructions and offer hassle-free returns.
  4. Fast and Reliable Shipping: We understand that timely delivery is crucial for your practice. We strive to process and ship your order quickly, ensuring it arrives at your doorstep in a timely manner. In case of any delays or issues, our customer support team will keep you informed and resolve them promptly.
  5. Dedicated Customer Support: We have a knowledgeable and friendly customer support team available to assist you with any questions, concerns, or issues you may have. Whether you need help choosing the right product or require support after your purchase, we are here to provide prompt assistance.
  6. Continuous Improvement: We value your feedback and constantly strive to improve our products and services. Your input helps us enhance our offerings and meet your evolving needs. We encourage you to share your experiences and suggestions with us.

How to make a return

Please refer to our Returns & Exchanges policy page.

All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturdays, Sundays, or holidays will be processed on the next business day. Please allow 1–3 business days for order processing before shipment.

Order Processing

Orders are processed and shipped Monday through Friday, excluding major holidays. Please allow 1–3 business days for processing before your order ships. Orders placed on weekends or holidays will be processed beginning the next business day.

Order processing time is separate from the delivery estimates below.

U.S. Shipping Temporarily Suspended

We have temporarily suspended shipments to the United States due to trade tariffs affecting imports from Canada. We hope to resume U.S. shipping when cross-border trade conditions improve.

Flat Rate Shipping Within Canada

The following rates apply to eligible orders. All prices are in Canadian dollars.

Zone 1: Local Metro Vancouver

Includes Burnaby, Coquitlam, Delta, Maple Ridge, Richmond, Surrey, Langley, and Vancouver.

C$9.99 for the first 75 lb, plus C$0.50 per additional lb.

Zone 2: Other Locations in the Canadian Provinces

Applies to locations outside Zones 1 and 3, including the rest of British Columbia and rural locations outside the Toronto and GTA shipping zone.

C$14.99 for the first 75 lb, plus C$0.50 per additional lb.

Zone 3: Toronto and the Greater Toronto Area (GTA)

Applies to eligible Toronto and GTA addresses. Rural locations are excluded from this zone.

C$9.99 for the first 75 lb, plus C$0.50 per additional lb.

Flat Rate Exclusions

  • Heavy, oversized, or bulky products: Flat rates do not apply to products such as massage tables, inversion tables, and massage chairs. Separate shipping rates apply.
  • Canadian territories: Flat rates are not available for the Northwest Territories, Yukon, or Nunavut.
  • Remote locations and special handling: Additional charges may apply depending on the delivery address, accessibility, shipment size, and carrier requirements.

We will contact you if your order requires additional shipping fees.

Estimated Delivery Times

Canada: 1–9 business days after shipment.

Delivery times are estimates. Freight shipments, including electric massage tables, may follow a different schedule. Weather, carrier availability, and other circumstances outside our control may affect delivery.

Apartment and Condo Deliveries

Please include your unit number and buzzer or access code with your delivery address at checkout. Check that all details are correct to help avoid delivery delays.

View an example of where to enter your buzzer code.

If the courier cannot access your building, your shipment may be returned to the depot for customer pickup.

Post Office Boxes and APO/FPO Addresses

Please contact us before placing your order to confirm delivery options. Shipments to U.S. addresses remain temporarily suspended.

Electric Massage Tables and Freight Delivery

We offer cost-effective curbside delivery for electric massage tables across Canada. Please contact our team for a shipping quote and the latest estimated delivery timeframe for your location.

What Curbside Delivery Includes

The carrier will bring the truck to the closest accessible location at your address and unload your shipment using a lift gate. Where access permits, the shipment will be placed on the driveway or sidewalk in front of your property.

Inside delivery is not included with standard curbside delivery. You are responsible for arranging to move the shipment indoors.

  • Inside or white-glove delivery: Available in select areas for an additional fee. Please contact us with your delivery address and service requirements for a customized quote.
  • Fixed-time appointments: Available upon request, subject to carrier availability. Additional charges apply.
  • Remote areas: Additional charges may apply depending on location, accessibility, and carrier requirements.
  • Unpacking, setup, and packaging removal: Standard curbside delivery does not include unpacking, assembly, installation, or removal of pallets, crates, or other packaging. Customers are responsible for these arrangements and for recycling or disposing of packaging materials.

Preparing for Your Freight Delivery

  • Confirm access: Ensure the delivery area is clear, accessible, and suitable for unloading.
  • Arrange help: Make arrangements to move your shipment indoors after curbside delivery.
  • Measure entrances: Confirm that the shipment can pass through doorways, hallways, and other access points.
  • Be available: Someone must be present to receive, inspect, and sign for the shipment.

Shipping Damage

Please inspect your shipment carefully as soon as it arrives.

  • Parcel shipments: Report shipping damage to us within 24 hours of delivery to be eligible for a carrier claim. Claims reported after this period may be denied.
  • Freight deliveries: Inspect the shipment upon arrival, photograph any damage, and report it to us immediately. Claims reported more than 24 hours after delivery may be denied.

Keep all original packaging and shipping materials until your claim has been reviewed and resolved.

International Shipping

Please contact us before ordering to confirm international shipping availability and request a customized quote. U.S. shipping is currently suspended.

International orders are accepted by wire transfer, bank transfer, or PayPal only.

The recipient is responsible for customs fees, import duties, taxes, and any other charges imposed by the destination country. These charges vary by country. Please contact your local customs office for details before placing your order.

Questions About Shipping?

For help with an order, delivery requirements, or a shipping quote, please use our contact form or call:

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