BIOTONE® Muscle & Joint Therapeutic Massage Creme

Shop today and split your purchase into flexible payments. With Shop Pay Installments, you can enjoy your order now and pay later—interest-free or with monthly plans that fit your budget. Plus, when you choose Shop Pay, you support carbon removal projects at no extra cost.

How It Works

1. Add your items to the cart.
2. Check out using Shop Pay.
3. Select “Pay in Installments.”

Your first payment is due at checkout. The rest are automatically charged to your saved card based on your chosen plan. You’ll also receive friendly email reminders before each payment—no surprises.

Why Choose Shop Pay Installments?

• Quick decision – Get an instant eligibility decision at checkout.
• Easy payments – Split your purchase into bi-weekly or monthly installments.
• No surprises – Enjoy no hidden or late fees.

Frequently Asked Questions

How do installments work?

You can pay in four equal, bi-weekly payments at 0% APR, or choose monthly installments with transparent terms. No late or hidden fees—ever.

Which payment methods are accepted?

Debit cards are always accepted. Depending on your country, credit cards may also be available for certain Shop Pay Installments orders.

Can international customers use Shop Pay Installments?

No. Shop Pay Installments is currently available only to residents of the United States and Canada with a valid phone number and payment card tied to a U.S. or Canadian billing address.

Is there a spending limit?

Yes, the maximum order value is $30,000 USD or CAD, including discounts, taxes, and shipping.

Can I pre-qualify before shopping?

No. Applications begin at checkout, but the process takes only a few steps and gives you a real-time decision.

What happens if I miss a payment?

You won’t be charged late fees, but missed or partial payments could affect your credit score and future eligibility.

Have More Questions?

For more details, visit Affirm’s Shop Pay Installments Help Center.

Important Disclosures

Canada

Rates from 0–31.99% APR (subject to provincial regulations). Financing is through Affirm Canada Holdings Ltd. (“Affirm”) and depends on eligibility, purchase amount, and terms. Example: an $800 purchase could be 12 monthly payments of $72.21 at 15% APR (total repayment $866.48), or four interest-free payments of $200. Visit helpcenter.affirm.ca for details.

United States

Rates from 0–36% APR. Payment options are subject to eligibility and are provided by lending partners listed at affirm.com/lenders. Terms vary by purchase amount and location. State notices available at affirm.com/licenses.

Why Apply For Professional Pricing?

Once approved and logged in, you can view professional pricing, including quantity breaks and tiered pricing. Members can save 5-40% or more when buying massage equipment, supplies, and items for resale in clinics. Students enjoy further discounts.

There is no minimum order, flat rate, cost-effective shipping across Canada, financing, split payment options, a newsletter with exclusive offers, and experienced staff to answer all your questions.

Apply Online Now!

At Relaxus, we are committed to providing exceptional products and service to health professionals like you. We understand the importance of your work and the trust you place in us to deliver high-quality products that meet your needs. That's why we offer a Customer Satisfaction Guarantee to ensure your complete peace of mind.

Our Guarantee to You

We stand behind the quality of our products and want you to be fully satisfied with your purchase. Here's what our guarantee includes:

1. Premium Quality Products: We source our products from trusted manufacturers who adhere to strict quality standards. We are confident in the quality and durability of our products and believe they will meet and exceed your expectations.
2. Price Match Guarantee: We understand the importance of finding the best deals on high-quality products for your practice. That's why we proudly offer a Price Match Guarantee, ensuring you get the best value for your investment. If you come across a lower price on any of our products at a competitor's website, simply reach out to our customer support team with the relevant details. We will promptly review your request and do our best to match the price, ensuring you don't have to compromise on quality or service.
3. Flexible Return Policy: If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. We want to make the return process as simple as possible for you, so we provide clear instructions and offer hassle-free returns.
4. Fast and Reliable Shipping: We understand that timely delivery is crucial for your practice. We strive to process and ship your order quickly, ensuring it arrives at your doorstep in a timely manner. In case of any delays or issues, our customer support team will keep you informed and resolve them promptly.
5. Dedicated Customer Support: We have a knowledgeable and friendly customer support team available to assist you with any questions, concerns, or issues you may have. Whether you need help choosing the right product or require support after your purchase, we are here to provide prompt assistance.
6. Continuous Improvement: We value your feedback and constantly strive to improve our products and services. Your input helps us enhance our offerings and meet your evolving needs. We encourage you to share your experiences and suggestions with us.

How to make a return

Please refer to our Returns & Exchanges policy page.

All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturdays, Sundays, or holidays will be processed on the next business day. Please allow 1–3 business days for order processing before shipment.

Shipments to the United States

We have temporarily suspended shipments to the United States due to current trade tariffs affecting Canadian imports. We are hopeful that cross-border trade conditions will improve and that shipping to the U.S. will resume in the near future.

Flat Rate Shipping

Exclusions: Flat rate shipping does not apply to heavy, oversized, or bulky products, including massage tables, inversion tables (which have separate shipping rates), and massage chairs. Flat rate shipping is also not available for Canadian territories, including Northwest Territories, Yukon, and Nunavut.

Local Zone 1: Burnaby, Coquitlam, Delta, Maple Ridge, Richmond, Surrey, Langley, Vancouver

C$9.99 flat rate shipping applies up to a maximum of 75 lb, plus C$0.50 per lb for weight exceeding 75 lb.

Some exclusions may apply to oversized or heavy products.

Zone 2: Rest of British Columbia and Canadian Provinces (excluding Toronto area)

C$14.99 flat rate shipping applies up to a maximum of 75 lb, plus C$0.50 per lb for weight exceeding 75 lb.

Some exclusions may apply to oversized or heavy products.

Zone 3: Toronto Area

C$9.99 flat rate shipping applies up to a maximum of 75 lb, plus C$0.50 per lb for weight exceeding 75 lb.

Some exclusions may apply to oversized or heavy products.

Standard Delivery Times

Canada: 1–9 business days
United States: 3–7 business days (excluding Alaska and Hawaii)

Apartment Deliveries

The apartment buzzer number must be included with your delivery address during checkout. Please ensure this information is entered correctly to avoid delivery delays.

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If the courier is unable to complete delivery due to missing access information, the shipment may be returned to the depot for customer pickup.

Post Office Boxes & APO/FPO Addresses

Please contact us before placing your order for further information regarding delivery options.

Electric Massage Tables

We offer cost-effective curbside delivery options for electric massage tables across Canada. Additional charges may apply for fixed-time delivery appointments. Delivery schedules may be affected by weather conditions, carrier availability, and other circumstances outside our control.

Please contact our team for the most current estimated delivery timeframe for your location.

Shipping Information

We aim to make delivery simple, transparent, and hassle-free. Please review the following information before completing your purchase.

• Curbside Delivery (Standard): The carrier will deliver your shipment to your address, bring the truck to the closest accessible location, unload the package(s) using a lift gate, and—where access permits—place the shipment on the driveway or sidewalk in front of your property.
• Inside delivery is not included. Additional fees apply if you require white-glove service, including placement inside your home or business. Please contact us for a quote.
• Fixed-Time Appointments: Available upon request and subject to carrier availability. Additional charges apply.
• Remote Areas: Additional shipping charges may apply depending on location, accessibility, and carrier requirements.
• Packaging Removal & Setup: Curbside delivery does not include removal of packaging, pallets, or crates. Delivery carriers do not provide assembly, installation, or disposal services. Customers are responsible for unpacking and recycling or disposing of packaging materials.

Shipping Damage Claims

All shipments must be inspected carefully upon receipt.

• Parcel Shipments: Any shipping damage must be reported within 24 hours of delivery to be eligible for a carrier claim. Damage claims reported after this timeframe may be denied.
• Freight Deliveries: Any shipping damage must be photographed and reported immediately upon delivery. Claims reported after the 24-hour reporting period may be denied.

Please retain all original packaging and shipping materials until your claim has been reviewed and resolved.

Need Inside Delivery?

White-glove delivery service, including inside placement, is available in select areas for an additional fee. Please contact us with your delivery address for a customized quote.

Tips for a Smooth Delivery

• Confirm Access: Ensure the curbside delivery area is clear, accessible, and suitable for unloading.
• Measure Entrances: If arranging inside delivery, confirm doorway, hallway, and room dimensions before delivery.
• Be Available: Someone must be present to receive, inspect, and sign for your shipment upon arrival.

Oversized & Overweight Shipments

Additional shipping charges may apply for oversized, overweight, or special handling items. We will contact you if additional fees are required.

International Delivery

Please contact us for international shipping availability and a customized quotation.

International orders are accepted by wire transfer, bank transfer, or PayPal only.

International shipments may be subject to customs fees, import duties, taxes, and other charges imposed by the destination country. The recipient is responsible for all applicable customs charges and import fees. Customs regulations vary by country, and customers should contact their local customs office for additional information.

If you have questions regarding your order or require an international shipping quote, please use our Contact Form or call us at 1-604-879-3895 or toll-free at 1-800-663-2225.